Skip to main content

A letter from the founder

Yes, this is a cold email.
Here's why I'm not sorry about it.

You're reading this because I sent you an email you didn't ask for. I know. And I think you deserve to know exactly why I did it — and why I'll never pretend otherwise.

I built TradeSender — job management, scheduling, invoicing, and an AI assistant for trade businesses. This is the story of why it exists and why I reached out to you directly instead of paying Google to put an ad in your face.


The economics of software are broken.
I'm trying to fix them.

Here's something most software companies won't tell you: a staggering amount of what you pay each month doesn't go towards making the product better. It goes towards getting you to see an ad.

The average SaaS company spends 40% of its revenue on sales and marketing (source: OpenView 2023 SaaS Benchmarks Report). Google Ads. Facebook campaigns. Sponsored LinkedIn posts. Billboards. Conference booths. Influencer deals. The list is endless, and the bill is enormous.

And who pays for all of that? You do. Every month, baked right into your subscription.

I looked at that model and thought: there has to be a better way.

So I made a decision early on. No venture capital. No bloated marketing budget. No armies of salespeople. I would keep costs as low as humanly possible — and pass every penny of those savings directly to you.

That means no glossy ads in your Instagram feed. No retargeting pixels following you around the internet. No “exclusive webinar” that's really just a 45-minute sales pitch.

Instead, I rely on two things: cold email and word of mouth.

Cold email because it lets me reach the people who genuinely need what I've built — without spending a fortune to do it. Word of mouth because when the product is good enough, people talk about it. That's the only marketing strategy I ever want to need.


Built by listening, not guessing.

TradeSender didn't start in a boardroom. It didn't come from a brainstorming session or a market analysis deck.

It started with conversations. Real ones. Sitting in vans with landscapers. Having tea with gardeners. Watching electricians and plumbers try to invoice customers while standing in someone's driveway, wrestling with apps that clearly weren't built for people with muddy hands.

I asked hundreds of tradespeople the same question: “What do you hate about the software you use?”

LS

Founder photo

“Every feature exists because a real tradesperson asked for it.”

The answers were remarkably consistent. Too complicated. Too expensive. Half the features they never touch. The other half missing the one thing they actually need. Customer support that takes days. Interfaces that feel like they were designed for accountants, not people who work with their hands.

Then I did something that most founders probably shouldn't admit to: I signed up for every major field service app on the market. Every single one. I used each as if I were running a real trade business. I mapped out every feature. Noted what people loved. Noted what made them swear.

And then I built one system that has the best of all of them — with none of the bloat, none of the confusion, and at a fraction of the price.

TradeSender isn't trying to be everything to everyone. It's built specifically for trade businesses — the people who mow lawns, trim hedges, fix boilers, wire houses, and keep this country running. Every screen, every button, every workflow was designed around how you actually work. Not how a product manager in San Francisco thinks you should work.

“I was losing 5–6 hours a week on paperwork. Now I spend maybe 20 minutes. TradeSender paid for itself in the first week.”

Mike Johnson

Owner, Greenfield Landscaping

Price transparency

Where your money actually goes

When you pay for software, most of that money never touches the product. Here's a side-by-side breakdown of where every pound ends up.

~£79/mo

Typical price

Development
Other
Business expenses
Layered management
Sales team
Marketing & ads
VC / investor returns
Profit

Traditional Software

70% goes to middlemen, not your product

~£29/mo

Our price

Development
Support
Infrastructure
Business expenses
Sustainable profit

TradeSender

Almost everything goes to the product

Necessary costs
Costs you shouldn't be paying for
TradeSender

We cut out the sales teams, the ad spend, the investor obligations, and the layers of management — so you get a better product at a fraction of the price.

All I'm asking for is ten minutes.

I'm not going to pretend I don't want your business. I do. I built something I'm genuinely proud of, and I think it could save you real time and real money.

But I also know you're busy. You've got jobs to finish, customers to call back, and a business to run. The last thing you need is another sales pitch eating into your day.

So here's the deal:

Give me ten minutes. I'll show you what TradeSender does. If you see something that would make your life easier, brilliant. If not, we'll shake hands and part ways. No follow-up calls. No guilt trips. No “just checking in” emails every week for the next six months.

I don't do hard sells because I don't need to. When tradespeople see what TradeSender does, most of them get it straight away. It either solves a problem you have, or it doesn't. I'd rather find out quickly and honestly than waste anyone's time — yours or mine.


Ready when you are

See it for yourself.

Start with a free account — no credit card, no commitment. Or book a quick demo and I'll walk you through it personally.

No credit card required · Free plan available forever


P.S. — I found your business through Companies House and other publicly available directories. I'm not buying shady email lists or scraping social media. If you'd rather not hear from me, just say the word — I'll remove you immediately, no questions asked.

P.P.S. — If you know another tradesperson who's drowning in admin, feel free to forward this page. That word-of-mouth thing I mentioned? This is how it starts.